Privacy Policy
How we handle the details you share with YESH Physiotherapy & Rehabilitation Centre (Kepong) through this website. Last updated: November 2026.
What we collect
When you use the appointment form on this website, the details you type — your name, mobile number, the condition you want help with, your preferred branch and time, and any notes — are used only to prepare a WhatsApp message. This website itself does not store your details on a server.
How your message reaches us
The form opens WhatsApp with your message pre-filled. Nothing is sent until you press send in WhatsApp. From that point, your conversation with us is handled in WhatsApp under WhatsApp’s own privacy terms, and by our centre for the purpose of arranging and providing your care.
How we use your information
- To respond to your enquiry and arrange your appointment.
- To provide physiotherapy assessment and treatment.
- To contact you about appointment changes or follow-up care.
We do not sell your personal information, and we do not use it for unrelated marketing.
Cookies and tracking
This website does not use advertising cookies or third-party analytics trackers. The embedded Google Map may set its own cookies under Google’s privacy policy when it loads.
Your choices
You can ask us at any time what details we hold about you, or ask us to delete them, by messaging us on WhatsApp at 011-1005 0500 or emailing kepong@yeshphysio.com.
Contact
YESH Physiotherapy & Rehabilitation Centre — Ground Floor, No. 9, Jalan Rimbunan Raya 1, Laman Rimbunan, Kepong, 52100 Kuala Lumpur.